How do I use a phone number, email, or address from a call?
Tap the highlighted detail. HiFi highlights phone numbers, email addresses, street addresses, and other useful details in a call’s summary and transcript. When you tap a highlighted detail, a Select an action menu opens with the options that fit it.
On Home, tap the call in Call Activity to open Call Details.
In the Call Summary or the Transcript, tap a highlighted detail.
In Select an action, tap what you want to do.
You don’t need to copy and paste anything by hand.
What actions can I choose?
The actions in Select an action depend on the kind of detail you tapped:
Phone number:
Call calls the number from HiFi.
Send message starts a text to the number in HiFi.
Copy copies the number.
Email address:
Send email opens your email app with the address filled in.
Copy copies the address.
Street address:
Open map shows the address in your maps app.
Copy copies the address.
After you tap Copy, you can paste the detail anywhere, like a note or another app.
Troubleshooting
A number, email, or address isn’t highlighted: HiFi didn’t recognize it as a detail you can act on. Tap Copy summary, or open the Transcript, and copy the detail yourself.
Send message doesn’t appear or doesn’t work: Text messaging requires a HiFi number. It isn’t available when you use only call forwarding. See “Turn on text messaging”.
Nothing happens when you tap Send email: Your phone may not have an email app set up. Tap Copy and paste the address into the email app you use.
Related articles
“Read a call summary and transcript”
“Make a call”
“Send individual and group messages”
“Share call details”