---
title: "Manage your blocked numbers"
url: https://support.hifiapp.com/en/articles/44-manage-your-blocked-numbers
collection: "Spam, scams, and protection"
updated: 2026-10-29
language: en
---

# Manage your blocked numbers

## Where do I find my blocked numbers?

Your blocked numbers are on the **Block list** in **Account & settings**.

1.  On **Home**, tap the profile button in the top corner to open **Account & settings**.
    
2.  Under **Blocked numbers**, tap **Manage blocked numbers**.
    

The **Manage blocked numbers** row shows how many numbers you’ve blocked, for example **1 blocked caller**. If you haven’t blocked anyone yet, the **Block list** says “You can block individual phone numbers from calling you.”

## What does the Block list show?

Each entry on the **Block list** shows:

-   The contact’s name, if the number is saved in your contacts.
    
-   The phone number.
    
-   How many calls from that number have been blocked.
    

Calls from blocked numbers don’t ring you. They still appear in **Call Activity** on **Home**, with the caption **You added this caller to your block list**.

## Block a phone number

You can block a number before it ever calls you.

1.  Go to **Account & settings > Blocked numbers > Manage blocked numbers**.
    
2.  Tap **Add a blocked phone number**.
    
3.  Enter the phone number.
    
4.  Tap **Block number**.
    

The number now appears on your **Block list**. You can also block a saved contact from their contact details, or block a number from a call’s **Call Details**. See “Report spam and block a caller”.

## Unblock a phone number

1.  Go to **Account & settings > Blocked numbers > Manage blocked numbers**.
    
2.  Find the number on the **Block list**.
    
3.  Tap the unblock option for that number.
    

The number is removed from your **Block list**, and calls from it can reach you again. If you unblocked the wrong number, tap **Undo** right away to put it back on the list.

## Troubleshooting

-   **A blocked number still shows up in Call Activity:** That’s expected. Blocked calls don’t ring you, but HiFi keeps a record in **Call Activity** so you can see them.
    
-   **You’re still getting unwanted calls after blocking a number:** Some spammers call from many different numbers. Block each new number and report it as spam. Your reports help improve HiFi’s spam detection. See “Report spam and block a caller”.
    

## Related articles

-   “Report spam and block a caller”
    
-   “How HiFi blocks spam and scam calls”
    
-   “Review your Call Activity”
    
-   “Manage your account settings”