Find your way around HiFi

What are the tabs in HiFi?

HiFi has four tabs along the bottom of the screen:

  • Home: Your calls, frequent contacts, search, and Snooze.

  • Messages: Your text conversations. Messaging needs a HiFi number.

  • Dial: A keypad for calling any number through HiFi.

  • Contacts: The contacts on your phone that HiFi can see.

To open Account & settings, tap the profile button in the top corner of Home.

What’s on the Home screen?

Home shows what’s happening with your calls at a glance.

  • Search bar: At the top. Search calls, contacts, and words from call transcripts.

  • Snooze: Makes your phone ring first for a set time, instead of HiFi answering.

  • Frequent Contacts: A row of people you talk to often. You can pin people to keep them there.

  • Call Activity: A list of your calls. Tap a call to open its Call Details, with the summary and transcript. Tap Clear to mark all calls as viewed without deleting them.

When HiFi is answering a call, a card that says HiFi is on a call appears on Home. Tap the card to watch the call live.

While you’re getting started, Home can show cards that help you finish setting up, such as Share your number, Kickstart your first call, and Enable forwarding. When you’re new, Call Activity says No activity yet.

How do I search in HiFi?

Use the search bar at the top of Home to find calls and contacts. HiFi also searches call transcripts, so you can find a call by something that was said.

To search your texts, use the search in the Messages tab. It searches all conversations, or one conversation when you’re inside it. Events and reminders aren’t included in search.

What’s in Account & settings?

Account & settings holds your account details and preferences. Tap the profile button in the top corner of Home to open it. Sections include:

  • Account: Your Email address, Preferred name, and Manage subscription.

  • Answering Calls: HiFi answers calls from, Manage your greeting, and Call forwarding status (only if you don’t have a HiFi number).

  • Phone preferences: A test call (Verify setup with an Assistant call or Learn how HiFi works), HiFi voice, App theme, Your HiFi number, and announcement settings.

  • Blocked numbers: Manage blocked numbers.

  • Support & feedback: Rate us and Help center.

If you don’t have an active subscription, you see only Subscribe to HiFi and the support options.

Related articles

  • “Review your Call Activity”

  • “Snooze call answering”

  • “Pin and manage Frequent Contacts”

  • “Manage your account settings”

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